Privacy Policy

1. Introduction

Welcome to LuxeReserve. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data — first name, last name, username or similar identifier.
• Contact Data — billing address, email address and telephone numbers.
• Financial Data — bank account and payment card details (processed securely via our payment gateways).
• Transaction Data — details about payments and other details of rooms and services you have purchased.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., booking a room).
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those who have a business need to know.

5. Contact Us

If you have any questions about this privacy policy, please contact our data protection officer via the contact form on our website or call our main reception.